Faq

 

For information about flights and services of Olbia Airport you can contact the Information Office at +39 0789 563444.
For information about luggage you can contact the Lost & Found Office at the number +39 0789 563456 every day from 9:00 to 20:00.
Click here to contact us:
Contact Us

 

In the arrivals area of Olbia Airport there is an Information Office where you can have assistance and information about flights and services at the airport, connections to and from the airport (bus, train, car rentals, taxi, etc.), tourist information about Sardinia and any other useful information.
Info Point

Olbia Costa Smeralda Airport guarantees people with disabilities or reduced mobility all assistance services on departure in transit and on arrival. All information is available in the following link:
Passengers with reduced mobility

To travel, all you need to do is present a valid identity document, ID card or passport, at the check-in counters and security checkpoints.

If you lose your ID or Passport, please contact the police and your airline.

For domestic routes, a valid identity card is sufficient. To cross the internal borders of the EU, all Italian minors must have an individual travel document (passport or, if the countries crossed recognise its validity, an identity card valid for foreign travel or another equivalent travel document); to cross the external borders of the EU, and therefore go to countries that do not belong to the Schengen area, you must have a valid passport or identity card.

For all information, please contact the airline company you will be travelling with and your local registry office.

Further information are also available at the following link:
Travel Information

Parents or people responsible for collecting unaccompanied minors must go to the arrivals area with an ID or Passport.


Any items considered dangerous to security are not allowed on board, such as scissors, razor blades, knives, nail files, umbrellas with a metal tip, syringes and other objects that can be used as a weapon. Besides, guns, firearms and tools that shoot bullets, stun devices, objects with a sharp point or sharp edge, tools, blunt instruments, explosives and incendiary substances and devices are not allowed.
The full list of prohibited items is contained in the EU Regulation. 185/2010 available at the following link

Some of these items can still be carried inside the checked luggage.
The EU legislation about the transport of liquids also disposes to bring on board liquids for a maximum of 1 litre divided into units of 100 ml, placed in a transparent re-sealable plastic bag that has to be shown to the staff of the security checkpoints.
Regional arrangements also limit the transport of pork fitted with oval health mark accompanied by a proper certificate issued by the official veterinarian of the establishment where you purchased it. Food with without this certification can be carried only if they have been purchased at the "sterile areas" (beyond the security checks) of the airport.

Explosives and incendiary substances and devices are not allowed on board.
The full list of prohibited items is contained in EU Regulation n. 185/2010 available at the following link.

Weapons and ammunition may be transported only if accompanied by a permit issued by the competent authorities.
Regional arrangements also limit the transport of pork which is fitted with oval health mark accompanied by a certificate issued by the official veterinarian of the establishment where you purchased it. May be taken with food pork without this certification only if purchased at the "sterile areas" (beyond the security checks) of the airport.

It is forbidden to carry weapons unless they are accompanied by a proper permit issued by the competent authorities.

At the Geasar ticket office, located in the departures area near the check-in desks.

 

Medicines can be carried on board in accordance with regulations on liquids, according to the EU Regulation. 185/2010.

New EU Security Rules in the airport

In the case of diabetic passengers under insulin treatment you have to bring a medical certificate and contact the airline before travelling.

Those who have accidentally lost items at the airport can contact the information office located in the arrival area.
Phone. +39 0789 563 444

Those who have accidentally lost items in the aircraft can contact the Lost & Found office located in the air-side, near the baggage claim belts.
L&F Office - Opening hours: from 8 am until the last arriving flight
Phone: +39 0789 563 456 - Call Center – Opening hours: 9 am – 8 pm

For identity documents/passports lost in the airport you have to contact the Police at the number +39 0789 641059, or go to the police station at the airport, located in the first floor.

You can reach Olbia Airport by public and private bus lines from different parts of the island. For further information about all the connections available from and to the airport click on the following link:
Connections

 

You can easily reach the city center by the buses n. 2 and n. 10, starting from Olbia Airport at the bus stop n. 3 near the arrivals. You can see timetables of the local buses at the following link:
Urban Transport


The railway station is easily accessible by the bus lines n. 2 and 10, starting from the bus stop n. 3 at about 50 m from the arrivals hall of the air terminal. The timetables of the city buses are available at the following link:
Urban Transport

You can reach the port of Olbia by the local bus n. 9 from the city center.
Urban Transport

The parking of Olbia Costa Smealda Airport is located right in front of the air terminal. Over 1,100 manned stalls are avaiable to customers.
For further information visit the page car park

 

You will find any information about the prices at the following link:
Car Park

Payment for the car park can be made at the automatic machines located at the entrance of the main car park or at the exit with the staff in charge, in cash or by credit card.

 

All the car rental offices are located outside the airport, about 50 meters away from the arrivals.
Click here for the list of all car rental companies operating at Olbia Airport:
Car Rental Companies

Visit the following link for information about the taxi service: Taxi

At the arrival area of Olbia Costa Smeralda Airport there is a luggage storage for passengers. The service is available every day.
For information visit the following link:
Luggage Storage

Numerous baggage trolleys are available at Olbia Airport at the main parking area and in the arrivals area near the baggage claim belts. Do you need a dedicated service? Request a quote for our VIP services at viplounge@geasar.it 

 

For cash withdrawals the ATMs are available at the departure area, as well as the arrivals. At the ATM (Automatic Teller Machine) it is possible to make drawings with all the national and international cash and credit card of the CIRRUS and MAESTRO money circulation.
ATM and Change

No. The nearest post office is about 5 minute away by car from the terminal. Inside the airport there is a post box. Stamps available at the Olbia fly shop in the departure area.

Yes, at the arrivals hall there is the Forexchange office, with seasonal opening hours.
ATM and Change


Yes, at the arrivals hall there is the Forexchange office, with seasonal opening hours.
ATM and Change

 

No. At the Information Office, located in the arrival area, passengers can only print vouchers and boarding passes.
Info Point Ciaosardinia

 

Olbia Costa Smeralda Airport is one of the network hotspots created by Regione Sardegna, the regional government of Sardinia, with which you can surf through wireless technology and access to information and services contained in the portals of the Region and the websites of the host in absolute freedom.
Connectivity is available throughout the terminal. The service is completely free and can be activated without registration.
Finally, the Information Office Ciaosardinia offers the possibility to print vouchers and boarding passes.
All information is available visiting the following link:

Free Wi-Fi in the Airport

Olbia Costa Smeralda Airport has a dedicated box to cyclists within the P1 parking in front of the terminal. At the “Biker Point” there are a small bench equipped for bicycle maintenance and a library that provides the most interesting publications about Sardinia, with road maps and cycling guides.
Sardinia Loves Bikers

The administrative and commercial offices of Geasar Spa, the management company of Olbia Costa Smeralda Airport, can be contacted at the number +39 0789 563 400.

You can apply to work at Olbia Airport by filling the form at this link: 
Click here