See the ENAC Charter of Passenger Rights (National Agency for Civil Aviation), the position paper and guidelines to legislation on air transport.
"What are my rights in the event of a long flight delay? Who should I send the complaint in case of denied boarding, cancellation? I've lost the baggage, what do I have to do?" The Passenger Rights Charter seeks to answer these and many other questions, proposing it as a practical information and update tool on the main rights and forms of protection provided to travelers in case Of airborne disruption.
Click here and download the Enac Charter of Rights
The Geasar Service Charter is a tool which keeps travellers fully informed about the level of services that Costa Smeralda Airport guarantees, respecting the quality system and the Civil Aviation Authority E.N.A.C.. It also represents a declaration of the commitment made to improve the quality of the service given. The standard of services provided at Olbia Costa Smeralda Airport has been defined using indicators from statistic measurements, objective observations and surveys about the level of passenger satisfaction.
Click here and download the Service Charter
Geasar S.p.A. informa che questo Sito internet fa uso di cookies, ovvero di un insieme ridotto di dati trasferiti temporaneamente al browser da un server Web. È comunque possibile navigare all’interno del nostro Sito web disabilitando l’utilizzo dei cookies da parte del browser in uso.
Che cosa sono i cookies e come li utilizziamo
I cookies sono dei file di testo che vengono memorizzati su un computer o un dispositivo mobile dal server di un Sito web, il quale sarà in grado di recuperarne o leggerne il contenuto.
Quando si visita il Sito, dunque, viene inserita una quantità minima di informazioni nel dispositivo dell'Utente, come piccoli file di testo chiamati "cookies", che vengono salvati nella directory del browser Web, con lo scopo di migliorare la navigazione globale del Navigatore.
In base alla Direttiva sulle Comunicazioni Elettroniche, l’utilizzo dei cookies per raccogliere i dati di chi naviga sul sito è ammesso solo previo consenso.
Perché usiamo i Cookies
Oltre a consentire la navigazione in maniera efficiente da una pagina all’altra del Sito web, i cookies consentono di memorizzare il nome del Navigatore e le preferenze inserite.
Inoltre, misurano l’utilizzo dei servizi al fine di ottimizzare l’esperienza di navigazione da parte degli Utenti, e mostrano informazioni pubblicitarie sulla base degli interessi manifestati da loro stessi durante la permanenza sul Sito web.
Infine, evitano l’inserimento delle stesse informazioni più volte durante una stessa visita.
In poche parole, i cookies ci aiutano a rendere più ricca l’esperienza del Navigatore mentre visita il nostro Sito web.
Come controllare i Cookies
Attraverso la sezione “Guida” del proprio browser è possibile gestire le impostazioni relative ai cookies. Nel caso in cui non si volesse riceverli, è sufficiente modificare il browser in modo tale che avvisi su quando questi vengono inviati. È altrettanto possibile scegliere se accettare o meno i cookies, ed eliminare quelli già memorizzati.
Ti informiamo che la maggior parte del nostro sito web lavora senza l’utilizzo di cookies, ma che se si sceglie di disabilitare alcuni di essi, si perdono caratteristiche e funzionalità.
Geasar S.p.A. non è responsabile per il contenuto di siti web di terzi che possono impostare o meno i cookies.
Maggiori informazioni sui Cookies
Garante Privacy: http://www.garanteprivacy.it/ web/guest/home/docweb/-/docweb-display/docweb/2145979
All About Cookies http://www.allaboutcookies.org/
TREATMENT OF PERSONAL DATA
This is an circular that is provided pursuant to art. 13 of Legislative Decree No. 196/2003, to those who interact with this website. The circular is valid only for the official website of Olbia Airport and not for other sites that may be consulted by the user through links.
The circular is also inspired by Recommendation n. 2/2001 that the European Data Protection Authorities, gathered in the Group established by art. Article 29 of Directive 95/46 / EC adopted in May 17, 2001 to identify some of the minimum requirements for the collection of personal data online and, in particular, the modalities, times and nature of information that people appointed to the treatment should provide to users when these are linked to web pages, regardless of the purpose of the connection.
Anything will arrive at our email addresses (orders, requests, suggestions, ideas, information, etc.) will not be considered information or data confidential.
The holder of the treatment is Geasar S.p.A .
DATA PROCESSING MODE
The processing of Personal Data is done through manual, computer and telematic tools with logic strictly related to the purpose of providing personal data and, in any case, to ensure the security and confidentiality of the data themselves.
RIGHTS OF THE INVOLVED PERSON
We inform you that Art. 7 of the Privacy Code recognizes the practise of specific rights.
- confirmation of the existence or not of personal data;
- that the data be made available in an intelligible form;
- to know the origin of the data;
- the logic and the purposes on which the treatment is based;
- the cancellation, transformation into anonymous form or the block of data processed in violation of the law;
- updating, rectification or, where relevant, integration of data.
It is also possible to oppose, for legitimate reasons, the treatment itself.
You can assert the rights provided by art. 7 of Legislative Decree No. 196/03, writing to:
Olbia Costa Smeralda Airport
07026 Olbia (OT), Italy
Ph. +39 0789 563400
Fax +39 0789 563401
certified e-mail: email@example.com
1. SUBSCRIPTION TO THE NEWSLETTER AND SEND CONTACT FORM FOR INFORMATION
We inform you that:
1. The data provided by you will be processed exclusively for the processing and sending of newsletters, for the sending and subsequent evasion of contact forms sent for information requests and in general for company processing for statistical purposes
2. The treatment will be done in computer and paper mode
3. The provision of the data is essential for the execution of the requested service and any refusal to provide such data will result in the failure to execute the service
The owner of the personal data processing is Geasar S.p.A.
2. ONLINE PURCHASES IN THE E-COMMERCE SECTION
Customers can enter the site and purchase without being registered users by accessing freely to the information, information texts, and all those services that, for their use, do not require the inclusion of personal data.
The data relating to the credit cardholder inserted after the order confirmation in safe and secure manner are sent and processed exclusively by Banca di Sassari S.p.A. or PayPal (Europe) S.à r.l. & Cie, S.C.A. for the following purposes: completion and access support; execution of the transaction that the user is performing; enforcing legal obligations; operational requirements; cash management and payments.
This site does not use user tracking habits (cookies).
Privacy Notice for Online Purchases
Geasar S.p.A. performs some processing activities of your personal data sent by e-mail or inserted in electronic forms (orders referring for the services offered).
Fields marked with red are mandatory and indispensable for the purchase of services; failure to provide such personal information will make the requested service impossible.
These activities are necessary to meet your purchase requests, suggestions, and all commercial, fiscal, administrative, and information purposes regarding our business.
It should be noted that the subject of treatment will be only personal data of a common nature and the processing will be limited to personal data sent by e-mail or content in the electronic form displayed. The refusal, in whole or in part, to confer mandatory data will result in impossibility for Geasar S.p.A. to proceed with the purchase order order or to find requests for information.
For this purpose, pursuant to and for the purposes of Article 13 of Legislative Decree 196/03 (Personal Data Protection Code), we provide the following information about the treatment we intend to perform.
Purpose and mode of data processing for online purchases
The treatment, carried out for the purposes of your purchase request and to fully comply with all contractual obligations, will be made by collecting, processing and comparing the data and by using computer or telematic tools for which appropriate measurements of security are used to ensure their confidentiality and to avoid unlawful access to them by third parties or unauthorized persons.
The acquired data will be used for inserting customer records into the corporate databases in order to provide the services purchased.
The activities will be carried out through automated and computerized procedures, exclusively at our data processing systems or other subjects related to contractual relations (banks, insurance companies, express couriers).
The owner of the personal data processing is Geasar S.p.A.
Communication of data relating to online purchases
The data entered at the time of order (name, company, address, location, province, country, e-mail, tax code / VAT, telephone) will be used exclusively for the purchase order management and eventual billing.
In no case shall they be transferred to third parties or used for commercial communication and advertising material (Newsletter) unless otherwise agreed upon when the electronic form is completed.
Data collected either as a result of compulsory assignment or as an optional assignment may be communicated to specially appointed internal affiliates or to subsidiaries or affiliates associated with Geasar SpA, carriers and shippers and banking institutions, respecting the purpose of the treatment already indicated.
3. CANDIDACY FOR SEARCH AND SELECTION OF PERSONNEL
Declaration of consent for the rescue and processing of data by Geasar S.p.A
I authorize the Geasar S.p.A. Human Resources department to use, in compliance with the applicable Data Protection Act, the data contained in my application for search and selection of staff for current and future openings in Geasar Spa.
I also authorize the Human Resources Department of Geasar S.p.A. to transmit the data contained in my application to any company in the Group (Geasar Spa, Cortesa Srl and Eccelsa Aviation Srl) for current and future open positions.
Data is not transmitted to third parties outside the Group except in the presence of a legal obligation.
The details of my candidature for a job offer will be canceled 24 months after the conclusion of selection procedures.
Geasar is equipped with tools that will keep your profile correct, complete and up-to-date for use for which it was collected.
Privacy Notice for free candidacy
According to Legislative Decree no. 196, below The Privacy Code Geasar Spa as a Data Controller is required to provide some information regarding the use of your Personal Data.
Source of personal data
Your personal data are those provided in this section.
All sata will be processed in compliance with the above Privacy Code and the confidentiality requirements of Geasar spa. However, the provisions of Law No 300/70 and subsequent amendments remain the same.
It may happen that in the fulfillment of specific obligations Geasar Spa possesses data that the law defines "sensitive", ie which of the following can possibly be inferred, among other things, racial and ethnic origin, religious convictions, opinions policies or trade unions, as well as the state of health (for example, their membership of the so-called protected categories or medical examinations made under the terms of the Law).
Purpose of the treatment to which the data are intended
In accordance with Article 13 of the Personal Data Protection Code, we inform you that the data you voluntarily provide will be processed by Geasar SpA as the holder of the personal data processing, research and selection of personnel, current and future open positions, with the support of paper, computer or telematic means, however fit to guarantee the security and confidentiality of its handling.
The processing operations will be carried out by those appointed by the Owner and / or by the Person in charge of processing, and will operate under their direct authority in compliance with the instructions received.
Your data is optional, but your refusal to provide them will result in the holder being unable to process your data and, consequently, the inability to complete the submission of the curriculum and / or the application of your interest and therefore give consideration to any selection.
The personal data you have voluntarily entered, either by filling in online masks or by spontaneous submission of the curriculum vitae on the Geasar Spa website at the time of your application, will be retained in a management application exclusively for the purposes indicated above and for the time provided for by the reference legislation; Access to this application will only be permitted by Geasar Spa personnel responsible for the treatment.
The personal details of the candidates who will be selected will also be able to be registered in an electronic database. For the purpose of this paragraph, Geasar Spa undertakes to observe specific security measures to prevent loss of data, illiquid or incorrect use and unauthorized access, in full compliance with the provisions of art. 31- 36 of Legislative Decree n. 196/03 and its Annex B, Technical Specifications on Minimum Security Measures.
The owner of the personal data processing is Geasar S.p.A.